Bells and Holly Website Terms & Conditions

Last Updated: 28/08/2023

Welcome to Bells and Holly! These Terms & Conditions ("Terms") outline the rules and regulations for using our website. By accessing or using the Bells and Holly website (the "Website"), you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

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Acceptance of Terms

By accessing or using the Website, you acknowledge that you have read, understood, and agree to abide by these Terms, our Privacy Policy, and any other relevant guidelines or policies posted on the Website.

Intellectual Property Rights

The content, materials, and features on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, are owned or licensed by Bells and Holly and are protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content from the Website without our prior written consent.

Refunds and Returns

All products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, wrong type, wrong quantity, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, we may able to offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the contact form below and provide a clear photo showing the issue.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that we will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

User Conduct

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Website. You must not transmit or distribute any harmful code, unauthorized advertisements, unsolicited communications, or any other form of spam.

Account Registration

Some features of the Website may require you to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Links to Third-Party Websites

The Website may contain links to third-party websites that are not owned or controlled by Bells and Holly. We are not responsible for the content or practices of any linked websites and do not endorse or guarantee their accuracy, reliability, or suitability. Your use of third-party websites is at your own risk.

Limitation of Liability

Bells and Holly shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Website or its content. We do not warrant the accuracy, completeness, or reliability of any content or materials provided on the Website.

Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective upon posting on the Website. Your continued use of the Website after such modifications will signify your acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

Design Requests

If you choose to submit a design request via our "Request a Design" page, contact form and\or email for a specific visual idea that you would like to see on one of our products, please be aware of the following terms:

  1. Ownership: While we welcome and value your creative suggestions, any design idea that you submit for consideration remains the property of our company, unless explicitly agreed upon otherwise in writing. If we choose to create and implement the design based on your request, the resulting design becomes our intellectual property, which we may choose to sell and offer to all customers.
  2. Privacy and Confidentiality: We respect your ideas and your privacy. We will not disclose your personal information in connection with the design request without your explicit consent, unless required by law.
  3. Consideration of Requests: Our team will carefully evaluate each design request. If a design concept aligns with our brand and creative vision, we may choose to proceed with its creation. However, submitting a request does not guarantee that it will be implemented or added to our product offerings.

By submitting a design request, you acknowledge and agree to these terms regarding ownership, privacy, and the potential outcome of your request. We appreciate your understanding and look forward to the possibility of collaborating on innovative and exciting design ideas. If you have any questions or concerns, please feel free to contact us.

For more information about how we handle your personal data, please review our Privacy Policy.

If you have any questions or concerns about these Terms, please contact us at [bellsandhollyonline@gmail.com].

By using the Bells and Holly Website, you acknowledge that you have read, understood, and agree to these Terms.

Thank you for visiting Bells and Holly!

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